Privacy Policy
The Platform is strongly committed to your right to privacy and to keeping your information secure. We collect your personal information on a need-to-know basis. Personal information includes, but is not limited to, first and last name, physical address, e-mail address, phone number, birth date, and any other information that itself identifies or when tied to the above information, may identify you as a specific individual.
Additionally, Akoirah Diamonds Private Limited (“Akoirah”, “we”, “us”, or “our”) may require you to provide additional information and documents for meeting its Know-Your-Client guidelines such as:
- Government-issued identification documents (such as PAN, Aadhaar or equivalent) for Know Your Customer (“KYC”) purposes;
- Payment and transaction details, including billing information;
- Device information, IP address, browser type, and usage data;
- Records of your communications with us, including customer support interactions.
The Platform does not collect personally identifiable information about you except when you specifically and knowingly provide it. Akoirah uses your personally identifiable information also to operate the Platform and offer its services and to inform you of new features, services, and products from Akoirah.
Akoirah may carefully select other companies to send you information about their products or services which are related to the Platform but are not necessary to its operation (an “Extended Service”). You would be provided the option to decline the Extended Service.
Akoirah may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary: (a) to conform to the edicts of law or comply with legal process served on Akoirah; (ii) to protect and defend the rights or property (including intellectual property) of Akoirah and/or of the Platform or (iii) to act under exigent circumstances (as Akoirah may, in its sole decision decide) to protect the personal safety of users of the Platform, Akoirah, or the public.
The Platform may have features which provide for users to disclose their identities and communicate with other users. Your use of such features and disclosure of any personal details (e.g. e-mail address, mobile numbers) by you through these features are at your sole risk, and Akoirah accepts no responsibility for the same.
By using this Website or App or other similar platform and/or on procuring quotations therein, You hereby authorize Akoirah to contact You via calls, emails and/or text messages on the contact details so provided, to furnish You with information with regards to the services and products offered by Akoirah. This authorization shall be licit for the aforementioned purposes irrespective of whether You are registered with the National Do Not Call Registry (NDNC registry).
At Akoirah Diamonds Private Limited, we value your privacy and are committed to protecting your personal information in compliance with applicable laws and App Store guidelines.
1. Information Collection and Use
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You may request access to the information we hold about you at any time by emailing us. If you find any inaccuracies, we will correct or delete them promptly. All personal information is stored securely in accordance with our internal security policies and applicable data protection laws.
2. Cookies and Tracking Technologies
We may use technology to track user interactions within our site or app. This may include the use of “cookies,” which are stored on your browser. You can modify your browser settings to refuse cookies if you prefer. The information collected through these technologies may be used to identify you unless your browser is configured to prevent it.
3. Data Sharing and Third Parties
We do not sell or share users’ personal data with data brokers or unrelated third parties. However, we may share limited information with authorized partners and service providers for specific business purposes, including Payment gateways, regulatory partners, and compliance authorities as required to facilitate lawful financial transactions.
All data shared with such partners is handled securely and in accordance with applicable data protection laws and contractual obligations.
4. Data Retention
Akoirah shall retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required under applicable law, including for regulatory, accounting, or legal reporting requirements.
5. Your Rights
You have the right to access, correct, or delete your personal information. You may contact us at any time if you have concerns about how your data is handled.
6. Communications
By using the Platform, you consent to receive transactional communications from Akoirah. You may opt out of receiving promotional communications at any time by using the unsubscribe options provided or by contacting us.
7. Children’s Privacy
The Platform is not intended for individuals below the age of 18 years. Akoirah does not knowingly collect personal information from minors.
8. Changes to this Privacy Policy
Akoirah reserves the right to modify or update this Privacy Policy at any time. Any changes shall be effective immediately upon posting on the Platform.
9. Contact Us
If you have any questions or comments about this Privacy Policy, please contact us at: info@akoirah.com
Or Visit: http://www.akoirah.com/
